In this article we wanted to highlight someone behind the scenes with a very important job in keeping the Society compliant with the changing shape of regulatory influences and requirements. We asked Lee the following questions so you can understand more about him and what he does.
Q. So Lee, how long have you been working at Wiltshire Friendly Society?
14 years, I started as a temp and decided I never wanted to leave!
Q.What are the main responsibilities of your job?
My role is mainly about governance and control. In a heavily regulated world there are many requirements the Society needs to meet. So it’s about being aware of those requirements, when they change and what that means to the Society in keeping it compliant. Governance is also about maintaining the right culture in the Society, ensuring we remain true to our published values when dealing with our members, staff and external partners.
Q.What do you like best about your job?
You have to be a certain type of person to like my job! Some might call it ‘business prevention’, however I would call it keeping the business safe – ensuring the Society is doing the right thing at the right time, which is a reassurance to members and staff. I do a lot of research, planning and investigation…that appeals to my inquisitive nature and that’s what I like!
Q. What are the main challenges that you face?
Ever changing regulations, coming at me from different angles, and lots of corresponding reports to write.
Q. How have the new Governance regimes affected what you do?
Regulation is moving more and more to self-regulation, where the guidelines are set and it’s down to the Society to assess and then apply those guidelines in a way that is both compliant and appropriate to the business.
Q. What does a good day look like for you?
A clear plan for the day, getting those jobs completed and avoiding the distractions.
Q. As a member, should I be reassured you exist?!
Absolutely! I am the person, behind the scenes, making sure that the Society abides by its Rules and other regulation and legislation and stays compliant. I am the person you entrust to ensure that the Society is doing the right thing by you.
Q. And finally, how would your colleagues at work describe you?
A keen eye for detail (skilled with a “red pen”), likes to plan, a very keen runner who still likes his cakes and biscuits.