The Mutual Way

The Society is a Mutual and, as such, chooses to be a member of the Association of Financial Mutuals (AFM). 


As a member of the AFM, the Society is part of a trade body that represents mutual and not-for-profit insurers, friendly societies and other financial mutuals across the UK. It also provides an opportunity to understand developments and opportunities within our sector.


One such opportunity is the creation, by AFM and its members, of the “Mutual Way”.




You will see the Society has signed up to this initiative as it believes in the Mutual Way core principles as set out below:




So, how does the Society demonstrate how its staff implement the Mutual Way core principles? We have our own set of Values, “the way we do things”, as illustrated below. Click on the image to read more about what those Values mean in practice.

Society Values Wheel