If something is not quite right and you wish to complain about any aspect of your membership or the service you have received from us, in the first instance please let us know by any of the means shown below. If you choose to do so by letter, please address it to the Governance & Compliance Manager.
By telephone:
Main switchboard 01225 752120
Member services 01225 756785
Application enquiries 01225 756794
Claims 01225 756796
By email:
General email address info@wiltshirefriendly.com
Members services member@wiltshirefriendly.com
Application enquiries applications@wiltshirefriendly.com
Claims claims@wiltshirefriendly.com
Or you can write to us at:
Wiltshire Friendly Society Limited
Holloway House
Epsom Square
White Horse Business Park
Trowbridge
Wiltshire
BA14 0XG
To view our ‘Complaints – Member Guidance Notes' in full and to learn more about how we will deal with your complaint, please click here.