The 2025 AGM was held on 24 June 2025.
We are a mutual, owned by you, our members, and run only for your benefit. By using your vote, you let us know what you think and have your say in what we do.
The meeting was held at Holloway House, attended by the Society Board, Management Team, staff and members of the Society.
Members were able to vote on a number of motions, as indicated in the Notice of AGM.
We are now pleased to share the following information with you.
Key Comments from the Society Chair
- The Society has seen the continued impact of external factors on the business over the last year, just as other firms have. Our planning, implementation management and controls have seen us cope with those challenges.
- We have continued to abide by Consumer Duty regulations which are now part of our everyday business activities and controls. That is to the benefit of the service to our members.
- We remain committed to our members and to be ‘Your Specialist Income Protection Provider’ that pays claims and bonuses.
- We have succeeded in doing just that in 2024, with 99.25% of claims paid.
- And we have paid bonuses at the same rate as last year for the most part – we reduced the Apportionment slightly and held Bonus for all members.
- Our growth strategy supports these goals whilst ensuring that we remain true to our mutual “Values” of which we are proud.
- We have a strong financial base to work from.
More information from the AGM can be found in the Minutes below.
Our Financial Statements 2024
For more detailed information about our financial performance and business strategy, as well as the way we work, take a look at our Financial Statements 2024.
The Voting Results AGM 2025
We are pleased to announce voting results and the resolutions passed.
The Minutes of the AGM 2025
You can read more about the meeting and the Board of Management presentations that happened at the meeting.